It is vital that students learn the key terms used in IB Business Management. Click on the links below for the main key terms for each chapter/section of the syllabus. There are also definition questions in the Question Bank here.

• 1.1 Introduction to business management
• 1.2 Types of organizations
• 1.3 Organizational objectives
• 1.4 Stakeholders
• 1.5 External environment
• 1.6 Growth and evolution
• 1.7 Organizational planning tools (HL Only)

• 2.1 Functions & evolution of HRM
• 2.2 Organizational structure
• 2.3 Leadership & Management
• 2.4 Motivation
• 2.5 Organizational culture (HL Only)
• 2.6 Industrial/employee relations (HL Only)

• 3.1 Sources of finance
• 3.2 Costs and revenues
• 3.3 Break-even analysis
• 3.4 Final accounts (some HL only)
• 3.5 Profitability and liquidity ratios analysis
• 3.6 Efficiency ratio analysis (HL Only)
• 3.7 Cash flow
• 3.8 Investment appraisal (some HL Only)
• 3.9 Budgets (HL Only)

• 4.1 The role of marketing
• 4.2 Marketing planning (including introduction to the four Ps)
• 4.3 Sales forecasting (HL Only)
• 4.4 Market research
• 4.5 The four Ps - Product
• 4.5 The four Ps - Price
• 4.5 The four Ps - Promotion
• 4.5 The four Ps - Place
• 4.6 The extended marketing mix (7Ps) (HL Only)
• 4.7 International Marketing (HL Only)   
• 4.8 E-commerce

• 5.1 The role of operations management
• 5.2 Production methods
• 5.3 Lean production and quality management (HL Only)
• 5.4 Location
• 5.5 Production planning (HL Only)
• 5.6 Research and Development (HL Only)
• 5.7 Crisis management and contingency planning (HL Only)