4.5.5 People
People in the marketing mix (AO3) “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”- Maya Angelou (1928 - 2014), American poet and civil rights activist "Always treat your employees exactly as you want them to treat your best customers."- Stephen Covey (1932 - 2012), American educator, author, and businessman Goods are physical...