The key concepts - Change“It is not necessary to change. Survival is not mandatory.”- W. Edwards Deming (1900 - 1993) Did you know...McDonald"s first menu items were actually hot dogs, rather than hamburgers?The first product that Sony sold was the rice cooker?Jeff Bezos originally named his company "Cadabara" before chaging it to Amazon because the former was deemed to be too difficult to pronounce?