An important part of any manager’s role is to motivate employees in order to achieve organizational goals. Motivation exists when workers do something because they actually want to, rather than because they have to. It is the intrinsic desire to do something, so has a direct impact on how workers behave, and how efficient (productive) they are.

The learning outcomes (or assessment objectives) for this section of the IB Business Management syllabus are:

• The following motivation theories (AO3):

• Taylor
• Maslow
• Herzberg (motivation–hygiene theory)
• Adams (equity theory)
• Pink

• The following types of financial rewards (AO2):

• salary

• wages (time and piece rates)

• commission

• profit-related pay

• performance-related pay (PRP)

• employee share ownership schemes

• fringe payments (perks)

• The following types of non-financial rewards (AO2):

• job enrichment

• job rotation

• job enlargement

• empowerment

• purpose/the opportunity to make a difference

• teamwork

• How financial and non-financial rewards may affect job satisfaction, motivation and productivity in different cultures (AO2)