Ladder of Feedback
Ladder of Feedback is a Harvard Project Zero thinking routine for providing feedback about a plan,dea or artefact. There are a number of steps: Step 1: ask questions to CLARIFY - to ensure you understand. Ensure that these questions are not thinly disguised criticisms. Step 2: state what you VALUE about the plan, idea or behaviour. Step 3: state your CONCERNS using language such as 'how might you ...' Step 4: make...