Librarian roles 3 (tech tools)
How can we use tech tools and products to help support students through the EE process? The scenario: It's 4 am and there's an email from a student needing help with their Extended Essay - there is an imminent deadline. The librarian didn't see the email until 7.30 am, when apparently it was ‘too late’. '24/7' is a term often used without thinking through what it really means, but humans can't be available 24 hours...