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                                            <p class="text-body mb-0 mb-lg-3"> Unit 4.4 Glossary of key terms - Market research Return to the Unit 4.4 - Market research homepage Return to the Unit 4 - Marketing homepage...</p>
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                            13 April 2026
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                                            <p class="text-body mb-0 mb-lg-3"> Types of training (AO2) “An investment in your employees is an investment in your company.”- Sir Richard Branson (b. 1950), Chairman of the Virgin Group "Education is our most important national investment....</p>
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                            13 April 2026
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                                            <p class="text-body mb-0 mb-lg-3"> D.H. Pink's Drive theory (of motivation) "Carrots and sticks are so last Century. Drive says for 21st Century work, we need to upgrade to autonomy, mastery and purpose."- Daniel H. Pink American author...</p>
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                            11 April 2026
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                                            <p class="text-body mb-0 mb-lg-3"> Fishbone diagram As with all organizational planning tools, the fishbone diagram is a systematic method used to help managers make logical and rational business decisions. The fishbone diagram (also known...</p>
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                            11 April 2026
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                            10 April 2026
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                                            <p class="text-body mb-0 mb-lg-3"> Processes in the marketing mix (AO3) This section of the syllabus requires students to understand the importance of delivery processes in marketing a service and changes in these processes. Note to teachers...</p>
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                                            <p class="text-body mb-0 mb-lg-3"> Big data (AO2) “The world is now awash in data and we can see consumers in a lot clearer ways.”- Max Levchin, Co-founder of PayPal “Big data will replace the need for 80% of all doctors”- Vinod Khosla,...</p>
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                            09 April 2026
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                                            <p class="text-body mb-0 mb-lg-3"> Business Management Toolkit 14 - Contribution analysis (HL only) This section of the Business Management Toolkit (BMT) covers three specific aspects of contribution: (i) Make or buy analysis (ii) Contribution...</p>
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                            09 April 2026
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                                            <p class="text-body mb-0 mb-lg-3"> Benefits, risks, and ethical implications of MIS (AO3) “A computer can never be held accountable. Therefore, a computer must never make a management decision.”- IBM, 1979 This final section of the syllabus...</p>
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